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Audience:
CRM Solution Consultants
- CRM Technology Consultants
- CRM Development Consultants
- CRM Project Managers
- CRM Project Team Members

Programma

Content:
- This Online Knowledge Product contains the official SAP new-release knowledge for the SAP CRM 3.1
Application and SAP CRM 3.1 Technology, and makes it available for access anywhere and anytime.
- It is role-based and prioritized to provide the most convenient and efficient learning experience.
- The Online Knowledge Product consists of six separate Learning Maps for Sales, Service, Marketing, Analytics
consultants, Technology consultants and Development consultants.
- Each Learning Map contains a variety of learning objects, such as recorded expert presentations, interactive
tutorials and simulations, documentation, and self-tests.
- In addition to the Online Knowledge Product, Live Expert Sessions can be offered.
- The student has the opportunity to attend these sessions online without the need to travel.
- The focus of the Live Expert Sessions is to clarify open topics about the SAP CRM 3.1 Application or SAP CRM 3.1 Technology